The ITIL 4 Direct, Plan and Improve (DPI) course provides the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. Furthermore, provides a practical and strategic method for planning and delivering continual improvement with the necessary agility. The related examination assesses whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Direct, Plan and Improve publication to establish a learning and improving IT organization.
The ITIL 4 Direct, Plan and Improve qualification is one of the pre-requisites for the designation of both ITIL 4 Managing Professional and ITIL 4 Strategic Leader.
When the exam is paper-based, the results will be notified to the participant afterwards through email. When it is web-based, the participant will get the results immediately after finishing the exam.
The participant who fails the exam may take it again any times at extra cost. No time window between exams is required.
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For more information about this training course (schedules, locations, costs, etc.) or any of the other IT training courses we offer, please contact us. We will be happy to assist you!
We can be flexible. Contact us to set a date that works for you! Ask for Team Discounts!