ITIL® 4 Managing Professional Transition

$1,300 USD

Key Features

The ITIL 4 Managing Professional Transition qualification allows candidates of ITIL v3 the opportunity for a straightforward transition to ITIL 4 in order to achieve the designation of ITIL 4 Managing Professional. It also provides candidates with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between ITIL v3 and ITIL 4 and how they can be practically applied. This course provides candidates with an understanding of the key elements from each of the four ITIL Managing Professional (MP) modules: Create, Deliver & Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan & Improve, as well as ITIL 4 Foundation.

Course details

1. What will I achieve?
2. Who is this course for?
3. What are the exam characteristics?
4. What are the course contents?
5. Payment methods

What will I achieve?

• Understand the basics of the management of modern IT-enabled services, as well as the common language and key concepts.
• Learn how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools.
• Become familiar with all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts.
• Obtain a comprehensive understanding of the ways in which digital organizations and digital operating models function in high velocity environments.
• Develop the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.

Who is this course for?

• Holding a minimum of 17 credits from the ITIL v3 certification scheme. At least 10 hours of personal study during the course are recommended.

What are the exam characteristics?

• Time allocated: 90 minutes
• Number of questions: 40 multiple-choice
• Passing score: 70% (28 correct answers)
• Format: Online or Paper; closed-book
• Prerequisites: At least 3 hours of personal study during the course are recommended.

What are the course contents?

DOWNLOAD THE OFFICIAL SYLLABUS

Payment methods:

• Check
• Wire transfer
• Credit card (via PayPal)

For more information about this training course (schedules, locations, costs, etc.) or any of the other IT training courses we offer, please contact us. We will be happy to assist you!

ITIL Courses and Certifications

ITIL® 4

• ITIL 4 Foundation
• ITIL 4 Managing Professional Transition
• ITIL 4 Specialist: Drive Stakeholder Value (DSV)
• ITIL 4 Specialist: High-Velocity IT (HVIT)
• ITIL 4 Strategist: Direct, Plan & Improve (DPI)
• ITIL 4 Specialist: Create, Deliver and Support (CDS)

ITIL® v3

• ITIL v3 Foundation
• ITIL v3 OSA
• ITIL v3 SOA
• ITIL v3 PPO
• ITIL v3 RCV
• ITIL v3 SS
• ITIL v3 SD
• ITIL v3 ST
• ITIL v3 SO
• ITIL v3 CSI
• ITIL v3 MALC