ITIL is the most well-known best practice framework for IT Service Management in the world. It provides a comprehensive approach to managing IT service through processes organized in five stages of a service lifecycle, with the ultimate objective of delivering value to the customer.
When the exam is paper-based, the results will be notified to the participant afterwards through email. When it is web-based, the participant will get the results immediately after finishing the exam.
The participant who fails the exam may take it again any times at extra cost. No time window between exams is required.
For more information about this training course (schedules, locations, costs, etc.) or any of the other IT training courses we offer, please contact us. We will be happy to assist you!
We can be flexible. Contact us to set a date that works for you! Ask for Team Discounts!