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Ohio IMAP | Free IT Training for Ohioans

Individual Microcredential Assistance Program (IMAP)

This program is intended for Ohio residents who are considered unemployed or underemployed only.
Courses available for both existing IT professionals and individuals looking to get started in IT.

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Develop your IT career with in-demand IT certificates at NO COST to you! Global Lynx, in partnership with the State of Ohio, is able to provide Ohioans with free IT training in certified credentials required for in-demand information technology jobs. The IMAP program will serve both underemployed and unemployed professionals looking to earn credentials or switch careers. Our courses are online, live, and instructor-led by experienced IT consultants. Along with free tuition, an exam will also be provided for each course to take the industry-accepted certification examination. Fill out the form below to get started today!

IMAP Program Requirements

The IMAP grant was created by the State of Ohio to provide opportunities for low-income, partially unemployed, or fully unemployed Ohioans to participate in a training program and receive a microcredential at NO COST. Some IT experience is preferred for our course offerings, but not required. Gain both technical and managerial skills with our approved IMAP courses:

  • CompTIA IT Fundamentals
  • CompTIA A+
  • DevOps Foundation
  • DevOps Continuous Testing Foundation
  • DevOps Leader
  • ITIL 4 Foundation
  • SCRUMstudy Scrum Master Certified
  • SCRUMstudy Agile Master Certified

Career pathways available:

  • IT Best Practice Manager
  • IT Support Specialist
  • Jr. DevOps Consultant
  • IT Project Coordinator

Learn more about career pathways

If you are currently unemployed, underemployed, a recent graduate, or looking to make a career change, fill out our application to see if you are eligible today!

Course Calendar 2023

Upcoming courses
  • DevOps Foundation: February 3 Available
  • DevOps Foundation: February 24 Available
  • Scrum Master Certified: February 27 Last seats!
  • CompTIA IT Fundamentals (ITF+): February 27 Available
  • DevOps Foundation: March 31 Available
  • ITIL 4 Foundation: April 17 Available
  • DevOps Foundation: April 28 Available
  • Scrum Master Certified: May 8 Available
  • DevOps Continuous Testing Foundation: May 22 Available
  • DevOps Foundation: May 26 Available
  • ITIL 4 Foundation: June 5 Available
  • CompTIA IT Fundamentals (ITF+): June 19 Available
  • DevOps Foundation: June 30 Available

Courses Available | Individual Microcredential Assistance Program (IMAP)

CompTIA IT Fundamentals ITF+ CompTIA Authorized Partner

CompTIA IT Fundamentals (ITF+)

40 hours of live instructed class

is an introduction to basic IT knowledge and skills that helps students decide if a career in IT is right for them. It also helps organizations prepare non-technical teams for digital transformation. It provides the essential skills and information needed to set up, configure, maintain, troubleshoot, and perform preventative maintenance of the hardware and software components of a basic personal computer workstation and basic wireless devices. Learn more

CompTIA A+ CompTIA Authorized Partner

CompTIA A+

80 hours of live instructed class

is the industry standard for establishing a career in IT. CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. CompTIA A+ is accredited by ANSI as meeting the ISO/IEC 17024 standard and is approved by U.S. Department of Defense (DoD) to fulfill Directive 8570.01-M requirements. Learn more

EduCert Institute

DevOps Foundation

8 hours of hybrid (instructor-led + self- paced) contents

This compact, yet comprehensive course provides the student with a foundational understanding of DevOps, its associated concepts, principles and practices, as well as its cultural and adoption implications. It supports the capability of working in DevOps environments and be actively involved in the definition and management of organizational DevOps practices. Learn more

DevOps Institute Registered Partner - Global Lynx

DevOps Continuous Testing Foundation

16 hours of live instructed class

This comprehensive course addresses testing in a DevOps environment and covers concepts such as the active use of test automation, testing earlier in the development cycle, and instilling testing skills in developers, quality assurance, security, and operational teams. Learn more

DevOps Institute Registered Partner - Global Lynx

DevOps Leader

16 hours of live instructed class

is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Learn more

ITIL Accredited Training Organization - PeopleCert on Behalf of Axelos - Global Lynx

ITIL 4 Foundation

20 hours of live instructed class

provides perspective of the whole IT picture, not just hardware. It teaches several IT process lifecycles, (ie. change management, problem management, incident management, etc.). Learn more

Scrum Study - Registered Education Provider Global Lynx

SCRUMstudy Scrum Master Certified

16 hours of live instructed class

Scrum is the most popular Agile framework. It is an adaptive, iterative, fast, flexible, and effective method designed to deliver significant value quickly and throughout a project. Scrum Master Certified (SMC™) professionals are facilitators who ensure that the Scrum Team is provided with an environment conducive to completing the project successfully. Learn more

Scrum Study - Registered Education Provider Global Lynx

SCRUMstudy Agile Master Certified

16 hours of live instructed class

SAMC™ Certified Professionals should appreciate the concepts of Agile development and have the ability to compare and choose the Agile methodology appropriate in a given situation. Learn more

Fill out the form below to get started today!

Career Pathways

Global Lynx has designed specific career pathways that prepare individuals for specific roles in IT, enabling you to develop the required capabilities and obtain the necessary credentials to effectively compete in the current and future IT market.

Download PDF of Career Pathways

IT Support Specialist

IT Support Specialist

  • CompTIA IT Fundamentals (ITF+) 40 hours
  • CompTIA A+ 80 hours
  • ITIL 4 Foundation 20 hours
  • DevOps Foundation 8 hours
  • Scrum Master Certified 16 hours
IT Best Practices Manager

IT Best Practice Manager

  • Scrum Master Certified 16 hours
  • ITIL 4 Foundation 24 hours
  • DevOps Foundation 16 hours
IT DevOps Consultant

Jr. DevOps Consultant

  • DevOps Foundation 8 hours
  • DevOps Leader 16 hours
  • DevOps Continuous Testing Foundation 16 hours
IT Project Coordinator

IT Project Coordinator

  • Scrum Master Certified 16 hours
  • DevOps Foundation 8 hours
  • ScrumStudy Agile Master Certified 16 hours
  • ITIL 4 Foundation 20 hours

Fill out the form below to get started today!

What customers say

  • "After I found myself unemployed in the aftermath of the pandemic the IMAP Program through Global Lynx guided me through what seemed like an insurmountable amount of information and made it easily digestible. The instructors were knowledgeable, helpful, and always ready for questions and the course materials were thorough and easy to follow. After receiving certifications in DevOps, ITIL, and Scrum Master Certified, I was able to find not just a new job, but a new career as well."
    Dan from Amherst, OH
  • "The IMAP program has benefitted me by helped me gain an industry recognized credentialin DevOps. The training I received has helped me to know and understand how to work in an Agile environment with my current employer, which helps me to add value to my dev team. The IMAP program has also helped me to build my network of professionals both in the business And tech industries, allowing me to branch further out in my local technical community"
    Trenton Crump – Columbus, Ohio
  • "The IMAP program through Global Lynx has been fantastic and opened up new career opportunities for me. With IMAP I was able to be a part of live classes and instruction with knowledgeable and experienced trainers. The education and materials that were provided helped me pass all of the exams on the 1st try with no out-of-pocket spending. The instructors were professionals in their fields with years of expertise and real-life stories to help us learn and apply the concepts. With the certifications, I can go on and look for a number of different jobs in a new career field that I would not have been qualified for before participating in the IMAP program. Working with Global Lynx made the application process, attending courses, and taking the exams smooth and easy. I HIGHLY recommend the IMAP program through Global Lynx to anyone who is unemployed or underemployed to help break into the Information Technology career field."
    Abby Krane – Cleveland, Ohio
  • "I'm not sure where my job search would be without the IMAP program and the work done by Global Lynx to provide the courses and amazing instructors. I was able to take advantage of 3 of the courses offered. I would not have been able to afford them due to the length of my unemployment (2 years). I gained confidence, knowledge, and a boost to my profile/resume. Relevant and highly sought after skills. I can't place value on the importance of this. This program saved me and my family. I spent two years looking non stop for a new opportunity. No luck. Once I was able to add two certificates to my profile, I had three job offers within a month. I start my new opportunity in two weeks, which is a larger role than the one I was released from, and I feel it is the IMAP program and Global Lynx that put me over the top.  The IMAP program truly was a life saver for me and my family. "
    Kurt Manngard
  • "I have thoroughly enjoyed both of my classes I have taken at Global Lynx. The instruction and material was exceptional (John Buk), and the support and guidance (Ben French) is top notch. ITIL and DevOps was something I hadn't been exposed to, but after taking both classes I now have a solid knowledge of each of them! Thank you for providing such a great program!"
  • "I recently spoke to my candidates who are both working with you regarding their training with Global Lynx. I am happy to say they are both impressed and appreciative of the opportunity and are looking forward to their next courses. I wanted to tell you thank you for taking great care of our military members. I appreciate the service and training you are providing them. They overwhelmingly told me they would recommend your program to others."
    Michele Pershing - Interactive Government Holdings (IGH)
  • "Your courses find a way to breakdown industry standard IT courses in a comprehensive way. As a newcomer into the world of IT. The knowledge I have acquired in these courses and the certificates obtained will help propel my career forward in the future."
    Joseph Wolff
  • "When the pandemic began, I was released from employment. A friend sent me a posting about the state of Ohio working with the unemployed to train and further their working skill set through certifications. I applied to Global Lynx’s program offering training in my field of IT development ,and offering certification training towards goals I had set before losing employment. Working with the Team has been fantastic. Helping me achieve ITIL4 certification within a week and now moving on to Network and Security + certifications. Getting in touch with the Team at Global Lynx has been an enormous ray of sunshine in these darker days we have been living in."


IMAP Information Technology Credential Pathway Assessment Questionnaire

1. Personal information:
2. Select the course(s) you would like to take at no cost for you:
CompTIA IT Fundamentals
CompTIA A+
DevOps Foundation
DevOps Continuous Testing Foundation
DevOps Leader
ITIL 4 Foundation
SCRUMstudy Scrum Master
SCRUMstudy Agile Master
Career Path: IT Support Specialist
Career Path: IT Best Practice Manager
Career Path: Jr. DevOps Consultant
Career Path: IT Project Coordinator
3. What best describes your current employment situation: (All answers are confidential)

4. Choose which best describes your education level?

5. Please provide the following information:
6. Where did you learn about the IMAP program?

NOTE: This program is intended for Ohio unemployed or underemployed IT professionals only. If you are not in Ohio or properly employed, please contact for more information.