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Ohio IMAP | Free IT Training for Ohioans

Individual Microcredential Assistance Program (IMAP)

This program is intended for Ohio residents who are considered unemployed or underemployed only.
Courses available for both existing IT professionals and individuals looking to get started in IT.

Ohio Ohio Ohio

Develop your IT career with in-demand IT certificates at NO COST to you! Global Lynx, in partnership with the State of Ohio, is able to provide Ohioans with free IT training in certified credentials required for in-demand information technology jobs. The IMAP program will serve both underemployed and unemployed professionals looking to earn credentials or switch careers. Our courses are online, live, and instructor-led by experienced IT consultants. Along with free tuition, an exam will also be provided for each course to take the industry-accepted certification examination. Fill out the form below to get started today!

IMAP Program Requirements

The IMAP grant was created by the State of Ohio to provide opportunities for low-income, partially unemployed, or fully unemployed Ohioans to participate in a training program and receive a microcredential at NO COST. Some IT experience is preferred for our course offerings, but not required. Gain both technical and managerial skills with our approved IMAP courses:

  • CompTIA IT Fundamentals
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • DevOps Foundation
  • ITIL 4 Foundation
  • Scrum Master Certified

Career pathways available:

  • Operations: IT Best Practice Manager
  • Infrastructure: IT Support Specialist
  • IT Operations Specialist
  • IT Secure Infrastructure Specialist

Learn more about career pathways

If you are currently unemployed, underemployed, a recent graduate, or looking to make a career change, fill out our application to see if you are eligible today!

Course Calendar

Upcoming courses
  • DevOps Foundation: TBD Full Waiting list for future date
  • ITIL 4 Foundation: 1/9 to 1/13, 1pm - 5pm Available
  • Scrum Master Certified: TBD Full Waiting list for future date
  • CompTIA IT Fundamentals (ITF): TBD Full Waiting list for future date
  • CompTIA A+: TBD Full Waiting list for future date
  • CompTIA Network+: TBD Full Waiting list for future date
  • CompTIA Security+: 2/6 to 2/10/2023, 9am – 6pm Available

Courses Available | Individual Microcredential Assistance Program (IMAP)

CompTIA IT Fundamentals ITF+ CompTIA Authorized Partner

CompTIA IT Fundamentals (ITF+)

40 hours

is an introduction to basic IT knowledge and skills that helps students decide if a career in IT is right for them. It also helps organizations prepare non-technical teams for digital transformation. It provides the essential skills and information needed to set up, configure, maintain, troubleshoot, and perform preventative maintenance of the hardware and software components of a basic personal computer workstation and basic wireless devices. Learn more

CompTIA A+ CompTIA Authorized Partner

CompTIA A+

45 hours

is the industry standard for establishing a career in IT. CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. CompTIA A+ is accredited by ANSI as meeting the ISO/IEC 17024 standard and is approved by U.S. Department of Defense (DoD) to fulfill Directive 8570.01-M requirements. Learn more

CompTIA Network+ CompTIA Authorized Partner

CompTIA Network+

40 hours

is the industry standard for establishing a career in IT infrastructure covering troubleshooting, configuring and managing networks. Jobs like network field technician and junior network administrator use the skills validated by CompTIA Network+ certification. Companies like Apple, Best Buy, Blue Cross Blue Shield, Ricoh, the United States Department of Defense and Verizon all look for CompTIA Network+ certification in hiring. Learn more

CompTIA Security+ CompTIA Authorized Partner

CompTIA Security+

40 hours

is an international, vendor-neutral certification that validates the baseline skills necessary to perform core security functions and pursue IT security careers. Security+ emphasizes hands-on practical skills, ensuring the security professional is better prepared to problem solve a wider variety of issues. It focuses on the latest trends and techniques in risk management, risk mitigation, threat management and intrusion detection. Learn more

EXIN DevOps Foundation - Global Lynx

DevOps Foundation

16 hours

provides understanding of basic DevOps concepts (how DevOps is used to improve communication, collaboration and integration between software developers and IT operations professionals). Learn more

ITIL Accredited Training Organization - PeopleCert on Behalf of Axelos - Global Lynx

ITIL 4 Foundation

24 hours

provides perspective of the whole IT picture, not just hardware. It teaches several IT process lifecycles, (ie. change management, problem management, incident management, etc.). Learn more

Scrum Study - Registered Education Provider Global Lynx

Scrum Master Certified

16 hours

Scrum is the most popular Agile framework. It is an adaptive, iterative, fast, flexible, and effective method designed to deliver significant value quickly and throughout a project. Scrum Master Certified (SMC™) professionals are facilitators who ensure that the Scrum Team is provided with an environment conducive to completing the project successfully. Learn more

Fill out the form below to get started today!

Start my application

Career Pathways

Global Lynx has designed specific career pathways that prepare individuals for specific roles in IT, enabling you to develop the required capabilities and obtain the necessary credentials to effectively compete in the current and future IT market.

Download PDF of Career Pathways

Infrastructure: IT Support Specialist

Whether you want to start a career in IT or just learn the basics of computers and IT service management, this is the way to go. This pathway will give you capabilities you need to be an IT support or user specialist. Some IT careers you could be led to are: Information security, network and cloud technologies, hardware, services and infrastructure, storage and data solutions, web and mobile applications, software development, project management, training, and more.

  • CompTIA IT Fundamentals 40 hours
  • CompTIA A+ 45 hours
  • ITIL 4 Foundation 24 hours

Optional 1. DevOps Foundation | Optional 2. Scrum Master Certified

Fill out the form below to get started today!

IT Operations Specialist

Optional STEP UP from the IT Support Specialist is the IT Operations Specialist.

  • CompTIA Network+ 40 hours

IT Secure Infrastructure Specialist

Optional STEP UP from the IT Operations Specialist is the IT Secure Infrastructure Specialist:

  • CompTIA Security+ 40 hours

Operations: IT Best Practice Manager

Learn everything you need to know about the most relevant IT best practice frameworks and methodologies in the world. Obtain the capability to be part of cross-functional teams and collaborate with IT and business stakeholders and be part of Agile projects.

  • Scrum Master Certified 16 hours
  • ITIL 4 Foundation 24 hours
  • DevOps Foundation 16 hours

Optional 1. CompTIA IT Fundamentals | Optional 2. CompTIA A+

Fill out the form below to get started today!

What customers say

  • "The IMAP program has benefitted me by helped me gain an industry recognized credentialin DevOps. The training I received has helped me to know and understand how to work in an Agile environment with my current employer, which helps me to add value to my dev team. The IMAP program has also helped me to build my network of professionals both in the business And tech industries, allowing me to branch further out in my local technical community"
    Trenton Crump – Columbus, Ohio
  • "The IMAP program through Global Lynx has been fantastic and opened up new career opportunities for me. With IMAP I was able to be a part of live classes and instruction with knowledgeable and experienced trainers. The education and materials that were provided helped me pass all of the exams on the 1st try with no out-of-pocket spending. The instructors were professionals in their fields with years of expertise and real-life stories to help us learn and apply the concepts. With the certifications, I can go on and look for a number of different jobs in a new career field that I would not have been qualified for before participating in the IMAP program. Working with Global Lynx made the application process, attending courses, and taking the exams smooth and easy. I HIGHLY recommend the IMAP program through Global Lynx to anyone who is unemployed or underemployed to help break into the Information Technology career field."
    Abby Krane – Cleveland, Ohio
  • "I'm not sure where my job search would be without the IMAP program and the work done by Global Lynx to provide the courses and amazing instructors. I was able to take advantage of 3 of the courses offered. I would not have been able to afford them due to the length of my unemployment (2 years). I gained confidence, knowledge, and a boost to my profile/resume. Relevant and highly sought after skills. I can't place value on the importance of this. This program saved me and my family. I spent two years looking non stop for a new opportunity. No luck. Once I was able to add two certificates to my profile, I had three job offers within a month. I start my new opportunity in two weeks, which is a larger role than the one I was released from, and I feel it is the IMAP program and Global Lynx that put me over the top.  The IMAP program truly was a life saver for me and my family. "
    Kurt Manngard
  • "I have thoroughly enjoyed both of my classes I have taken at Global Lynx. The instruction and material was exceptional (John Buk), and the support and guidance (Ben French) is top notch. ITIL and DevOps was something I hadn't been exposed to, but after taking both classes I now have a solid knowledge of each of them! Thank you for providing such a great program!"
  • "I recently spoke to my candidates who are both working with you regarding their training with Global Lynx. I am happy to say they are both impressed and appreciative of the opportunity and are looking forward to their next courses. I wanted to tell you thank you for taking great care of our military members. I appreciate the service and training you are providing them. They overwhelmingly told me they would recommend your program to others."
    Michele Pershing - Interactive Government Holdings (IGH)
  • "Your courses find a way to breakdown industry standard IT courses in a comprehensive way. As a newcomer into the world of IT. The knowledge I have acquired in these courses and the certificates obtained will help propel my career forward in the future."
    Joseph Wolff
  • "When the pandemic began, I was released from employment. A friend sent me a posting about the state of Ohio working with the unemployed to train and further their working skill set through certifications. I applied to Global Lynx’s program offering training in my field of IT development ,and offering certification training towards goals I had set before losing employment. Working with the Team has been fantastic. Helping me achieve ITIL4 certification within a week and now moving on to Network and Security + certifications. Getting in touch with the Team at Global Lynx has been an enormous ray of sunshine in these darker days we have been living in."


IMAP Information Technology Credential Pathway Assessment Questionnaire

1. Personal information:
2. Select the course(s) you would like to take at no cost for you:
CompTIA IT Fundamentals
CompTIA A+
CompTIA Network+
CompTIA Security+
DevOps Foundation
ITIL 4 Foundation
Scrum Master Certified
Career Path: IT Support Specialist
Career Path: IT Best Practice Manager
3. What best describes your current employment situation: (All answers are confidential)

4. Choose which best describes your education level?

5. Please provide the following information:
6. Where did you learn about the IMAP program?

NOTE: This program is intended for Ohio unemployed or underemployed IT professionals only. If you are not in Ohio or properly employed, please contact for more information.